Privacy Policy

Your privacy matters. Learn how we collect, use, and protect your personal information on the Lago di Como Italy platform.

Effective March 22, 2026

Lago di Como Italy ("we", "our", "us") operates the Lago di Como Italy website and mobile application (the "Platform"). We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable laws in Italy and the European Union.

1. Data We Collect

Information You Provide

  • Name and email address
  • Phone number
  • Account credentials (username, password)
  • Business listing information
  • User-generated content (reviews, ratings, comments)

Automatically Collected Data

  • IP address and device information
  • Browser type and version
  • Usage data and interactions
  • Cookies and tracking technologies

Analytics

We use tools such as Google Analytics and Firebase to understand platform usage and improve services.


2. How We Use Your Data

We use your data to:

  • Provide and manage your account
  • Enable business listings and content
  • Deliver subscription services
  • Improve platform performance
  • Send service-related notifications
  • Ensure security and prevent fraud
  • Comply with legal obligations

3. Legal Basis for Processing

We process personal data based on:

  • Contractual necessity
  • User consent
  • Legitimate interests
  • Legal obligations

4. Subscription & Notifications

We may send service notifications such as subscription reminders:

  • 5 days before monthly expiry
  • 15 days before yearly expiry

These are not marketing communications.


5. Payment Processing

Payments are processed securely through authorized third-party providers. We do not store or directly process card data. All processing follows security standards.


6. Data Sharing

We do not sell your data.

We may share data with:

  • Analytics providers (Google Analytics, Firebase)
  • Hosting providers
  • Legal authorities when required

7. Data Retention

We retain personal data as long as necessary:

  • While your account is active
  • To comply with legal obligations
  • Until deletion is requested

After deletion, data is removed from active systems.


8. Your GDPR Rights

You have the right to:

  • Access your data
  • Correct your data
  • Delete your data
  • Restrict processing
  • Request data portability
  • Object to processing
  • Withdraw consent

To exercise rights:

contact@lagodicomoitaly.it

Request Data Deletion


9. Cookies

We use cookies to:

  • Improve functionality
  • Analyze traffic
  • Personalize experience

You can manage cookies in your browser. Disabling cookies may affect functionality.

Note: Consent is required for non-essential cookies under GDPR.


10. Security

We implement appropriate security measures. However, no system is 100% secure.


11. Third-Party Links

We are not responsible for external websites. Please review their policies.


12. Changes to This Policy

We may update this policy at any time. Changes will be posted with updated date.


13. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

contact@lagodicomoitaly.it